Jurisdiction:
Area of Law:
The Hawaii "Lemon Law" helps consumers who buy or lease new motor vehicles and have repeated problems in getting their vehicles repaired under the manufacturer's warranty. The State Certified Arbitration Program (SCAP) provides the consumer with an arbitration process to resolve a Lemon Law dispute with a manufacturer. To see if you qualify for Lemon Law relief and to find out about the procedures involved in requesting and preparing for arbitration, carefully review the Lemon Law Consumer Handbook below. The actual law can be found in Hawaii Revised Statutes Chapter 481I.
- Consumer Forms
- Lemon Law Handbook for Consumers
- Lemon Law Handbook for Manufacturers
- Other Useful Links for lemon law
- Lemon Law Complaints Comparison (by year)
- Consumer Rights Form for Manufacturers and Dealers
To speak with a Hawaii Office of Regulated Industries representative, please visit the website to locate the contact information for the office closest to you. You may also call:
Telephone:
(808) 586-2653
Residents on the neighbor islands may call the following numbers followed by 6-2653 and the # sign:
Kauai | 274-3141 | |
Maui | 984-2400 | |
Hawaii | (808) 974-4000 | |
Lanai & Molokai | 1-800-468-4644 (toll free) |