Free Hawaii Lemon Law Help


Area of Law: 

The Hawaii "Lemon Law" helps consumers who buy or lease new motor vehicles and have repeated problems in getting their vehicles repaired under the manufacturer's warranty. The State Certified Arbitration Program (SCAP) provides the consumer with an arbitration process to resolve a Lemon Law dispute with a manufacturer. To see if you qualify for Lemon Law relief and to find out about the procedures involved in requesting and preparing for arbitration, carefully review the Lemon Law Consumer Handbook below. The actual law can be found in Hawaii Revised Statutes Chapter 481I.

Folder Consumer Forms


File Lemon Law Handbook for Consumers


File Lemon Law Handbook for Manufacturers


Folder Other Useful Links for lemon law


Folder Lemon Law Complaints Comparison (by year)


File Consumer Rights Form for Manufacturers and Dealers

To speak with a Hawaii Office of Regulated Industries representative, please visit the website to locate the contact information for the office closest to you.  You may also call:

(808) 586-2653

Residents on the neighbor islands may call the following numbers followed by 6-2653 and the # sign:

Kauai   274-3141
Maui   984-2400
Hawaii   (808) 974-4000
Lanai & Molokai   1-800-468-4644 (toll free)